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Tailored IT Support Packages

Support packages tailored to your particular needs.

Fully Managed IT Support from just £50 a month

Our clients always receive the highest level of personal service through fast response times and successful resolution to IT and computer related problems. We aim to resolve queries and issues using industry leading remote login software with the option of attendance on site to your premises should the need arise. Our fully managed IT support packages start from as little as £50 per month and we cover all aspects of IT and computer support for businesses in Kent, the South East and country wide.

Tailored IT Support for Your Business and Budget

We recognise that all businesses are different both in terms of size and operation and we tailor our IT support specifically for your needs. You may, for example, only need remote support with the peace of mind of on-site support visits as and when needed. Other companies may need a proactive IT support service that involve planned regular visits for preventative maintenance. We work with many types of small to large companies that cover a wide range of industries.

Tailored IT Support Packages

Our IT support packages can include but are not limited to:
  • Telephone and remote user support
  • Remotely provided server and network support
  • PC performance optimisation
  • Agreed monthly on-site time
  • Reduced rates for additional on-site support hours
  • Proactive server, network and PC maintenance
  • Remote network and server monitoring
  • Backup monitoring
  • Optional out of hours support
  • IT equipment leasing options
  • Monthly reporting
  • Disaster recovery planning
  • Domain & website support and management
  • Network printing, scanning and document management
  • Telephones and leased lines

Fully Managed Outsourced IT Support in 3 Steps

We have flexible support packages to suit any business and budget from a fully managed service with a tailored IT support package or IT support as and when you need it, we have you covered. Below is more detail so you can choose what is right for you and your business.

Free Audit

We examine your systems both in terms of hardware and software and look at how your IT systems are integrated with your business and processes. We discuss your requirements and objectives.

Assess and Plan

We identify any immediate risks or issues that may affect your systems and resolve them. We agree on a suitable support package and service level as well as a transition plan for IT support responsibility. We identify IT improvements and opportunities that will benefit your business.

Implement

We implement the transition without disrupting your business.

We continually review your IT support service provision to ensure you are receiving the right service and making the most of your IT systems.

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