Nearly all software-based issues can be resolved using remote access support, however there may be occasions, such as hardware failure or total loss of internet connectivity, that will prevent us from using this method. In this situation, we’re happy to attend site.
Most software issues can be resolved within an hour. Whether you are a monthly paying customer or use our ad-hoc IT support services through our Pay as You Go IT Support, we are available to assist with IT emergencies and help you in your time of need.
If you are already an IT Support customer, please call us on our support line for immediate assistance or on our support email address for less urgent queries as included in your contract.
If you have already purchased a Pay As You Go IT Support package from us, please call us on our support line for immediate assistance or on our support email address for less urgent queries.
If you have an IT emergency including hardware failure and disaster recovery, don’t worry. We can provide emergency IT Support to your business. Simply call us on 0207 186 1133 to discuss your issue.