Nearly all software based issues can be resolved using remote control, however there occasions such as hardware failure or total loss of internet connectivity that will prevent us from using this method. In this situation, an on-site call out will be necessary.
Most software issues can be resolved within an hour. Whether you are a monthly paying customer or use our ad-hoc IT support services through our Pay as You Go IT Support, we can deal with IT emergencies and help you in your time of need.
If you are already an IT Support customer, please email us on our support email address or call our support line for immediate remote support as included in your contract.
If you have already bought Pay As You Go IT Support package from us, please email us on our support email address or call our support line for immediate remote support.
If you have an IT emergency including hardware failure and disaster recovery, don’t worry. We can provide emergency IT Support to your business. Simply call us on 0207 186 1133 to discuss your issue.